Making a Collaborative Difference: The Pogo Epiphany

Last week, I had the pleasure of facilitating a medical staff retreat in a setting to which I always enjoy returning. The didactic sessions were great, and what I will always remember was a dinner in which I was seated near an orthopedic surgeon. He said passionately: I am the problem…. I want to make [...]

Collaborative Engagement: An Overdue Update

This week, I had the pleasure of facilitating a medical staff meeting in which we discussed survey results regarding provider engagement.  Engaged workers strongly agree with the following statements: This organization really inspires the very best in me I am willing to put in a great deal of effort beyond what is normally expected to help this [...]

Collaborative Healing

This morning, I learned that a member of my daughter’s college class died about 1 AM as a result of a stabbing at a fraternity house on campus.  As she and I talked, I felt for what she was going through, especially when she said, “I never thought that something like this would happen on [...]

Collaborative Leadership: A Review of Quicksilver

Quicksilver: A Revolutionary Way to Lead the Many and the Few- Beginning with You is the best book that I have read in decades.  What makes it so good?  The insights and the clear way in which they are communicated. The central tenet of this book is that catastrophes, such as global economic meltdowns and NASA tragedies, [...]

Three Painful Collaborative Learning Experiences

I. “The Department Chairs Need to Be Panelists” At 3:55 PM, there was time in my seminar for one more interchange. A woman said, “I have been in healthcare for 30 years, and I can tell you that a physician advisory panel will not work unless the department chairs serve as panelists.” Feeling under attack, [...]

Collaborative Intelligence: A Brief Review of Dr. Sanjay Gupta’s Chasing Life

This will be my last blog post for 2010.  Yesterday, I learned that my upcoming book, Getting it Done: Experienced Healthcare Leaders Reveal Field-Tested Strategies for Clinical and Financial Success, is in production for a May 2011 release.  I will receive copy edits on all 16 chapters over the next 10 weeks, for which I [...]

Collaborative Attraction

Why am I blogging on vacation?  Because it doesn’t get better than this.  Sure, getting there was challenging: 7 hours in the air from Boston, followed by an hour in a rickety shuttle, but then I felt like I entered paradise when desert met ocean in Cabo, Mexico, on the Baja Peninsula looking east to the Sea of [...]

Collaborative Politics: The Essence of Trust

I believe that collaboration emanates from people of different backgrounds depersonalizing their differences in a cause (like patient care) that is larger than self.  In After the Elections: How to Ensure that Healthcare Has a Local Impact, I wrote about four things that we could do to demonstrate that we are listening to patient health [...]

Collaborative Social Media: Review of Social Media in Healthcare

I confess to feeling ambivalent about social media.  On the negative side, comes the whine, “You mean that I have to learn that too?” I picture myself scrolling down the trackbar of my Crackberry like the mouse in the social science experiment that stimulates its pleasure center so often that it looses touch with the world, stops eating [...]

Collaborative Recruitment

I am evolving in my role.  Several years ago, I regarded myself as someone who brought data to stimulate conversations, more of a guide from the side than the sage on the stage.  Lately, I see myself as a worker bee (hopefully not a drone) who collects pollen and disseminates it to those who find [...]