Collaborative Disruption

 I am responding to feedback from a seminar participant who asked for summaries of books relating to healthcare. Through Executive Book Summaries to which I subscribe, I came across a provocative recently published book, The Innovator’s Prescription: A Disruptive Solution for Health Care, by Clayton Christensen, Jerome Grossman, and Jason Hwang.  Although I do not [...]

Collaborative Home

During a recent radio interview on The Bev Smith Show, two listeners called in with similar complaints: “I felt like a statistic when I called my doctor’s office to ask a question about a prescription he wanted me  to take.  I was put on hold twice, and then he told me that he didn’t have time to [...]