Collaborative Disruption
I am responding to feedback from a seminar participant who asked for summaries of books relating to healthcare.
Through Executive Book Summaries to which I subscribe, I came across a provocative recently published book, The Innovator’s Prescription: A Disruptive Solution for Health Care, by Clayton Christensen, Jerome Grossman, and Jason Hwang. Although I do not usually summarize books that I have not read in their entirety, the content motivated me Read more »
Posted: June 13th, 2009 under WaterCooler Collaboration.
Comments: 3
Collaborative Home
During a recent radio interview on The Bev Smith Show, two listeners called in with similar complaints:
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“I felt like a statistic when I called my doctor’s office to ask a question about a prescription he wanted me to take. I was put on hold twice, and then he told me that he didn’t have time to talk to me.”
“My son was supposed to have a DPT shot, but he had a cold. When I called the pediatrician’s Read more »
Posted: April 5th, 2009 under Learning.
Comments: none
