Engage, Collaborate, and Succeed
I had a wonderful experience last Friday, facilitating a medical executive committee retreat on ways to promote physician engagement at a hospital that has become part of a healthcare system. As I wrote in Collaborative Engagement, engaged workers strongly agree with the following statements: This organization really inspires the very best in me I am willing to put [...]
Tags: improving physician-hospital relationships, Physician Engagement
Transforming Clinical Integration
Last month, I presented at the Governance Institute on Engaging Physicians: Moving from Me to We. For more information on how to help independent and employed physicians at the same time, please see my blog post. It has taken me longer than usual to summarize the proceedings of this conference because of considerable activity to prepare for [...]
Tags: collaboration in healthcare, Governance Institute, improving physician-hospital relationships, Kenneth H. Cohn MD, Lee Sacks, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations, Stephen Klasko
Collaborative Language: Hot-Button Words to Avoid with Healthcare Professionals
In a recent post, I recounted what I had learned from visiting a hospital where physicians issued a vote of no-confidence in their CEO. Communication was the problem and hopefully will prove also to be the solution. Therefore, I return to an old favorite subject, hot-button words to avoid in healthcare. A previous post covered [...]
Tags: collaboration in healthcare, improving physician-hospital relationships, Kenneth H. Cohn MD, Marshall Rosenberg, Nonviolent communication, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations, Sam Horn, Tongue Fu
MEC-MAP differences: Possible Uses for the Med Exec Committee and a Medical Advisory Panel
I apologize for the length of time that has elapsed between posts. While I was on the road for 16 consecutive days, I was preparing for the book launch of Getting It Done: Experienced Healthcare Leaders Reveal Field-Tested Strategies to Improve Clinical and Financial Performance, a compilation of 16 heros’ journeys, in which practitioners busted [...]
Tags: collaboration in healthcare, improving physician-hospital relationships, Kenneth H. Cohn MD, Medical Advisory Panel, Medical Executive Committee, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations
Collaborative Legacy: Remembering Mark Haines
I remain shocked and saddened by the sudden death of CNBC commentator Mark Haines at age 65. Mark was one of the founding broadcasters of the CNBC morning show with David Faber and Joe Kernan. Like Tim Russert, who was also taken from us way too soon, he personified journalistic integrity and displayed a passionate pursuit [...]
Tags: collaboration in healthcare, improving physician-hospital relationships, journalistic integrity, Kenneth H. Cohn MD, Mark Haines, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations
Collaborative Healthcare Reform Issues: Highlights of Becker’s Hospital Review Annual Meeting
I had the pleasure of attending and presenting at Becker’s Hospital Review Annual Meeting May 19-20. I was impressed that even though very few of the attendees planned to file an accountable care organization (ACO) application by January 1, 2012, all understood the importance and urgency of providing more coordinated, cost-effective care. I. In “ACOs- A Panel [...]
Tags: Becker's Hospital Review, collaboration in healthcare, improving physician-hospital relationships, Kenneth H. Cohn MD, making employed physician models profitable, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations, Scott Becker
Collaborative Assistance: How to Help Independent and Employed Physicians at the Same Time
One of the most common questions I receive from healthcare leaders involves overcoming the dilemma of how to help independent and employed physicians without favoring one group at the expense of the other. To see the video, please click here. Use a task force of employed and independent physician champions to suggest ways that the hospital can streamline [...]
Tags: collaboration in healthcare, employed physicians, improving physician-hospital relationships, independent physicians, Kenneth H. Cohn MD, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations, physician-physician collaboration, Pluralistic medical staff
Collaborative Accountable Care: New Book Review
As a new book author, I empathize with anyone writing about healthcare in a time of such dynamic change. Before I review Accountable Care Organizations: Your Guide to Strategy, Design, and Implementation, I need to make a disclosure. I know Marc Bard from a previous century when I was a surgical resident and he was [...]
Tags: Accountable Care Organizations, ACOs, collaboration in healthcare, improving physician-hospital relationships, Kenneth H. Cohn MD, Marc Bard, Mike Nugent, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations
Collaborative Healthcare Reform
Yesterday, a friend asked me, “Ken, do you feel comfortable speaking on healthcare reform?” “Heck no,” I replied. “It is changing way too fast for anyone to feel like an expert. The word ‘Facilitator’ appears after my name, to clarify my role as someone who brings data for group discussion rather than someone who acts [...]
Tags: collaboration in healthcare, healthcare reform, improving physician-hospital relationships, iterative journey, Kenneth H. Cohn MD, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations, Sensemaking, the Board's role
Collaborative Uncertainty
Last weekend, I had an early taste of spring, as I facilitated a medical staff retreat with hospital leaders and Board members. We discussed: – physician leaders who have improved quality, safety, and service – building a culture of collaboration from the ground up – career-saving strategies to prevent frustration and burnout. We also discussed how we could [...]
Tags: collaboration in healthcare, healthcare reform, improving physician-hospital relationships, Kenneth H. Cohn MD, moving forward despite uncertainty, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations
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