Collaborative Disruption

 I am responding to feedback from a seminar participant who asked for summaries of books relating to healthcare. Through Executive Book Summaries to which I subscribe, I came across a provocative recently published book, The Innovator’s Prescription: A Disruptive Solution for Health Care, by Clayton Christensen, Jerome Grossman, and Jason Hwang.  Although I do not [...]

Collaborative Steps

It’s time for some shameless self-promotion.  Lee Milteer wrote that in difficult times, we must give ourselves permission to have some positive personal awards. The photo, which I received this week from the American College of Healthcare Executives (ACHE), shows me accepting the Dean Conley Award from Chris Van Gorder, President and CEO of Scripps Health and Chairman-Elect [...]

Collaborative Competency

In “A Practicing Surgeon Dissects Issues in Physician-Hospital Relations,” I wrote that most physicians lack formal training in communication, negotiation, and conflict resolution. I owe the inspiration for this post to two people: 1) Catherine Henderson, a Graduate Medical Education Consultant with Partners in Medical Education, Inc. reminded me that a decade ago, the Accreditation Council for [...]

Collaborative Leadership Development

I was surprised to learn in Growing Leaders in Healthcare by Brett D. Lee and James W. Herring the extent to which we under-invest in healthcare leadership. The average Fortune 1000 company spends on average 2.5% of its annual budget on employee education and training (p.41).  Eighty-five percent of Fortune 500 companies sponsor formalized internal leadership development [...]

Collaborative Ethics

Last week, I tried something that I had never done before.  On the first day of teaching my seminar, Practical Strategies for Engaging Physicians, after discussing ”Understanding Physician-Hospital Differences,” I asked this group of healthcare administrators,  “Would you be willing to discuss the ethical issues involved in physician-hospital relations?” When they agreed, I asked , first in small groups, [...]

Collaborative Mother’s Day

This may be a controversial post on my favorite holiday, where we celebrate nurturing, sacrifice, and unconditional love; one day is insufficient. I admit that in previous posts( Gotcha and Uncollaborative Insurance ) I have complained about what I felt were arbitrary regulations on physical therapy for cancer survivors like me who sustained spine injuries and back [...]

Collaborative Passover

I apologize to my readers who feel that I have not been giving my blog  the attention that it deserves.  The last month has been a sprint: I was in Chicago last month attending the ACHE Congress, where I received the Dean Conley Award for the best article appearing in a healthcare management publication; that article, “The Tectonic [...]

Collaborative Messaging

Why would a general surgeon review a book called POP? The author, Sam Horn, is a cherished mentor who led the Non-fiction Writing course at the Maui Writer’s Retreat, where I began to write Collaborate for Success! Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives. Now that I have disclosed my relationship, let me [...]

Collaborative Home

During a recent radio interview on The Bev Smith Show, two listeners called in with similar complaints: “I felt like a statistic when I called my doctor’s office to ask a question about a prescription he wanted me  to take.  I was put on hold twice, and then he told me that he didn’t have time to [...]

Collaborative Handoffs

Readers wanting to stay on top of new developments and improve patient care will enjoy reading Patient Handoffs: Effectively Managing Care Transitions (Frontiers of Health Services Management 25(3). Chicago: Health Administration Press).  I learned that 17.6% of Medicare hospital admissions are readmissions, that acccount for $15 billion in annual expenditures.  Furthermore, 80% of these readmissions [...]

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