Collaborative Disruption
I am responding to feedback from a seminar participant who asked for summaries of books relating to healthcare.
Through Executive Book Summaries to which I subscribe, I came across a provocative recently published book, The Innovator’s Prescription: A Disruptive Solution for Health Care, by Clayton Christensen, Jerome Grossman, and Jason Hwang. Although I do not usually summarize books that I have not read in their entirety, the content motivated me Read more »
Posted: June 13th, 2009 under WaterCooler Collaboration.
Comments: 5
Collaborative Steps
It’s time for some shameless self-promotion. Lee Milteer wrote that in difficult times, we must give ourselves permission to have some positive personal awards.
The photo, which I received this week from the American College of Healthcare Executives (ACHE), shows me accepting the Dean Conley Award from Chris Van Gorder, President and CEO of Scripps Health and Chairman-Elect of the American College of Healthcare Executives. The Conley Award, Read more »
Posted: June 5th, 2009 under Building on Success.
Comments: 2
Collaborative Competency
In “A Practicing Surgeon Dissects Issues in Physician-Hospital Relations,” I wrote that most physicians lack formal training in communication, negotiation, and conflict resolution.
I owe the inspiration for this post to two people:
1) Catherine Henderson, a Graduate Medical Education Consultant with Partners in Medical Education, Inc. reminded me that a decade ago, the Accreditation Council for Graduate Medical Education (ACGME Read more »
Posted: May 30th, 2009 under Building on Success.
Comments: none
Collaborative Leadership Development
I was surprised to learn in Growing Leaders in Healthcare by Brett D. Lee and James W. Herring the extent to which we under-invest in healthcare leadership. The average Fortune 1000 company spends on average 2.5% of its annual budget on employee education and training (p.41). Eighty-five percent of Fortune 500 companies sponsor formalized internal leadership development programs, but only 21% of US hospitals have formal processes for identifying and developing candidates for senior leadership positions (p.1-2).
Think about Read more »
Posted: May 23rd, 2009 under Learning.
Comments: 2
Collaborative Ethics
Last week, I tried something that I had never done before. On the first day of teaching my seminar, Practical Strategies for Engaging Physicians, after discussing ”Understanding Physician-Hospital Differences,” I asked this group of healthcare administrators, “Would you be willing to discuss the ethical issues involved in physician-hospital relations?”
When they agreed, I asked , first in small groups, then the group as a whole, to discuss the following questions:
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What ethical considerations involve physician-hospital relations
Where does the responsibility lie Read more »
Posted: May 16th, 2009 under Learning.
Comments: 1
Collaborative Mother’s Day
This may be a controversial post on my favorite holiday, where we celebrate nurturing, sacrifice, and unconditional love; one day is insufficient.
I admit that in previous posts( Gotcha and Uncollaborative Insurance ) I have complained about what I felt were arbitrary regulations on physical therapy for cancer survivors like me who sustained spine injuries and back and neck pain as complications of lifesaving therapy.
Read more »
Posted: May 10th, 2009 under WaterCooler Collaboration.
Comments: none
Collaborative Passover
I apologize to my readers who feel that I have not been giving my blog the attention that it deserves. The last month has been a sprint:
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I was in Chicago last month attending the ACHE Congress, where I received the Dean Conley Award for the best article appearing in a healthcare management publication; that article, “The Tectonic Plates Are Shifting: Cultural Change vs. Mural Dyslexia” is available on my website
I attended The System Seminar on Internet marketing, where I implemented Read more »
Posted: April 28th, 2009 under WaterCooler Collaboration.
Comments: none
Collaborative Messaging
Why would a general surgeon review a book called POP?
The author, Sam Horn, is a cherished mentor who led the Non-fiction Writing course at the Maui Writer’s Retreat, where I began to write Collaborate for Success! Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives. Now that I have disclosed my relationship, let me tell you why I found her book riveting. Sam is an award-winning speaker and communication/ creativity consultant who helps people Read more »
Posted: April 18th, 2009 under Learning.
Comments: 2
Collaborative Home
During a recent radio interview on The Bev Smith Show, two listeners called in with similar complaints:
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“I felt like a statistic when I called my doctor’s office to ask a question about a prescription he wanted me to take. I was put on hold twice, and then he told me that he didn’t have time to talk to me.”
“My son was supposed to have a DPT shot, but he had a cold. When I called the pediatrician’s Read more »
Posted: April 5th, 2009 under Learning.
Comments: none
Collaborative Handoffs
Readers wanting to stay on top of new developments and improve patient care will enjoy reading Patient Handoffs: Effectively Managing Care Transitions (Frontiers of Health Services Management 25(3). Chicago: Health Administration Press). I learned that 17.6% of Medicare hospital admissions are readmissions, that acccount for $15 billion in annual expenditures. Furthermore, 80% of these readmissions were deemed potentially preventable (p.6)
I was delighted to read that a large body of evidence supports interventions, such as a call from a Read more »
Posted: March 27th, 2009 under Learning.
Comments: 1
