Vision for Getting It Done

The first blog on this site is a joyous celebration of the birth of a new book, Getting It Done: Experienced Healthcare Leaders Reveal Field-Tested Strategies for Clinical and Financial Success.  Getting It Done celebrates heroes at over sixteen US healthcare organizations who braved the challenges of the status quo to break down silos and improve [...]

Collaborative Healthcare Reform

Yesterday, a friend asked me, “Ken, do you feel comfortable speaking on healthcare reform?” “Heck no,” I replied. “It is changing way too fast for anyone to feel like an expert.  The word ‘Facilitator’ appears after my name,  to clarify my role as someone who brings data for group discussion rather than someone who acts [...]

Collaborative Uncertainty

Last weekend, I had an early taste of spring, as I facilitated a medical staff retreat with hospital leaders and Board members.  We discussed: – physician leaders who have improved quality, safety, and service – building a culture of collaboration from the ground up – career-saving strategies to prevent frustration and burnout. We also discussed how we could [...]

Collaborative Construction: Implications for Hospital-Physician Relations

Despite the stresses of moving, I am excited to buy a home that a builder built for himself.  As several people in construction have told me, builders use their knowledge, experience, and leverage with their subcontractors to make sure that they are living in a home that meets and exceeds specifications. My grandfather, who sold commercial real [...]

Collaborative Congress: Post 85

I believe that this Congress of the American College of  Healthcare Executives was the best educational forum that I have ever attended.  Imagine Congress passing major healthcare legislation the same week that over 4,000 healthcare executives met in Chicago to discuss implications of healthcare reform.  I felt that I was part of the present, especially [...]

A Massachusetts Surgeon Weighs in on the Meaning of Scott Brown’s Senate Victory: Post 81

Warning to readers: This post, like a previous post, Gotcha: A surgeon dissects patient-centered care, contains more rant than reason.  Those who feel passionately that Congress is doing a great job dealing with the people’s healthcare should look elsewhere for confirmation of their views. In An Interview with Stuart Altman, this distinguished healthcare economist mentioned Altman’s Law, that  [...]

Collaborative Future: Post 77

I had the pleasure last weekend of attending The Future of Medicine: An Expert Diagnosis, at my alma mater, the University of Rochester.  Here I am introducing Dr. Mark Taubman, the Acting CEO of the University of Rochester Medical Center. Other Panelists included: Paul Keckley, Executive Director, Deloitte Center for Health Solutions, Daniel Sisto, President, [...]

Collaborative Wishes: Post 75

In residency, I learned that it is a sign of strength to admit ignorance and ask for help.  While  writing my latest column  for the Journal of Healthcare Management on Innovation in the Face of Recession, I realized that  little has been written recently on that subject in healthcare.  So, I asked respected thought leaders what they were doing [...]

Collaborative Disruption

 I am responding to feedback from a seminar participant who asked for summaries of books relating to healthcare. Through Executive Book Summaries to which I subscribe, I came across a provocative recently published book, The Innovator’s Prescription: A Disruptive Solution for Health Care, by Clayton Christensen, Jerome Grossman, and Jason Hwang.  Although I do not [...]

Collaborative Mother’s Day

This may be a controversial post on my favorite holiday, where we celebrate nurturing, sacrifice, and unconditional love; one day is insufficient. I admit that in previous posts( Gotcha and Uncollaborative Insurance ) I have complained about what I felt were arbitrary regulations on physical therapy for cancer survivors like me who sustained spine injuries and back [...]