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Ken Cohn led a consulting project that made collaboration between the medical staff and administration possible. Leaders from each department in the hospital presented to the Medical Advisory Panel which was composed of a broad representation from the medical staff. The result of this structured dialogue was four major clinical initiatives of importance to the majority of the medical staff, which were endorsed by the administration and approved by the board of directors.

Robert Schott, M.D.
Co-chair of the Medical Advisory Panel and Chairman of Cardiology
Sutter Medical Center Sacramento

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Collaborative Listening: Post 70

A hospital CEO wrote me in April 2009:

Thank you for the contact; however, at this time, I do not seem to have need of your expertise.  What practices I don’t own already in the community don’t readily lend themselves to collaboration.  They are staunch, stand-alone, small, independent practices that don’t want to change anything about the way they operate.

I empathize with the way he feels.  My father was a solo-practice neurosurgeon from 1952-77.  One of our favorite stories was that while Read more »

Posted: June 21st, 2009 under Building on Success.
Comments: 6