Strategic Partner: Susan Douglass
Susan Douglass
Dr. Cohn has partnered with Susan Douglass to offer comprehensive services for organizations seeking to improve physician-hospital relations by aligning total Human Resources practices, such as compensation and performance improvement, with business results.
Ms. Douglass has more than 20 years experience developing and retaining high-performance, motivated work forces focused on achieving business results for leading healthcare organizations. Prior to establishing Susan Douglass & Associates, she spent over 15 years as a senior executive at Towers Perrin and Ernst & Young.
Her recent white paper, “Becoming The Physician’s Organization of Choice,” presents field-tested strategies.
Ms. Douglass’ expertise includes:
- Business Strategy, Human Resources (HR) Strategy and HR Practice Alignment: Developing strong links between business strategy, HR strategy, desired workforce behaviors and HR practices such as compensation, performance management, learning, and rewards.
- Specific Retention Strategies for Physicians: Improving the approach to compensation, work/life balance, communication, learning, performance and integration issues in order to reduce physician turnover and facilitate improved job performance.
- HR Organization Review: Ensuring that HR professionals are organized and trained effectively to manage today’s HR challenges.
Susan is a member of the American College of Healthcare Executives (ACHE) and a founder of the HR Leading Practice Awards with the American Society for Healthcare Human Resource Administration (ASHHRA) of the American Hospital Association. She is a frequent speaker on human resource issues for healthcare executives and physicians and an advisor on work-life balance and women’s career issues.
To learn more about Ms. Douglass’s services, please download a complimentary copy of “Becoming The Physician’s Organization of Choice. To schedule a complimentary 20-minute consultation with her regarding your organizational needs, please click here.