In this lively session with Ms. Anderson and Dr. Cohn, participants will learn:
- Best practices to improve your care outcomes and your organization’s reputation
- Ten ways to boost credibility, likeability, and mutual support
- Five ways to engage physicians, especially those who do not want to be engaged
Ms. Kare Anderson
From CHOP to the Mayo Clinic and Novartis, Kare Anderson has improved performance and morale at over 100 medical organizations by suggesting specific ways to communicate-to-connect and to improve the work setting by storyboarding the on-site experience. Her expertise is in behavioral cues and ways people who must think on their feet can attract smarter support sooner. She is a columnist for Forbes and the Harvard Business Review and author of Moving From Me to We, Resolving Conflict Sooner and Walk Your Talk. She’s an Emmy-winning former NBC and Wall Street Journal reporter. As David Rockefeller said after hearing her speak, “She’ll forever change how you see yourself and your world.”
Dr. Kenneth Cohn
To the best of his knowledge, Dr. Cohn is the only practicing general surgeon/MBA in the US who speaks, consults, writes, and teaches about physician-hospital relations. Using real-life stories from his work in 42 states, he demonstrates ways that collaboration improves retention and clinical and financial outcomes. His four books, Better Communication for Better Care, Collaborate for Success, The Business of Healthcare, and Getting It Done, have sold over 5,000 copies. Dr. Cohn has been mentoring physicians in leadership development over a decade, finding that they enjoy learning from a fellow practicing physician.