Archive | Physician Engagement

Collaborative Expertise

I entitled this post “Collaborative Expertise” in deference to Syd Finkelstein’s post entitled “The Problem with Relying on Experts.” Professor Finkelstein, who taught me strategy and mergers and acquisitions in the Tuck MBA program, has been the source of many good ideas since I met him in 1996. He makes the point that although we […]

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Collaborative Communication

I smile that I am writing about collaborative communication because in residency, if someone had predicted that I would be teaching physicians about leadership development, especially relationships, team-building, and communication, I would have answered, “Sorry God, you have the wrong actor.” Yet, I had a wonderful time last week with physicians and their COO, talking […]

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Collaborative Constancy

I decided to write about collaborative constancy after reading that CEO changes are occurring more rapidly at hospitals across the country. A study conducted by the American College of Healthcare Executives found the average tenure for a hospital CEO is 5.6 years, while the turnover rate for the position averaged 17% in 2012 and 16% […]

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Medical Unsustainability

I talked with a management team recently about the marital counseling that they asked me to do last year to keep their surgeons from fragmenting as the hospital negotiated insurance contracts.  In retrospect, problems began years before, when the hospital employed group members under a contract that measured and rewarded only individual productivity, to which I obtained […]

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Do Doctors Attend Seminars on How to Communicate with Administrators?

Last Friday, I felt that I had the best job in the world, attending and presenting at the Leadership Summit of the Wisconsin Hospital Association.  First, we heard from Gayle Capozzalo, ACHE Chair and EVP for Strategy and System Development at Yale New Haven Health System about Successfully Leading Change.  She felt that we will […]

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Collaborative Engagement: What I Learned Today in an Unexpected Setting

Today’s post is a tribute to Dot, who waits tables at Spencer’s Bakery & Cafe in Dover-Foxcroft, Maine, where I am covering surgery this weekend.  It was homecoming day at Foxcroft Academy, and I watched over 20 people come into the restaurant from 12:30-1 pm.  I was impressed that, despite being by herself, Dot remained smiling and […]

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