Physician Engagement
Redefining Physician Engagement
I believe that there are no coincidences in life. So, the night before the retreat, when the outgoing Medical Staff President served me a beer, I found a two-word summary for my one-page biographical sketch, loose cannon. We began with physicians, an administrator, and Board Chair discussing what the journey of engagement meant to [...]
Loving Austin
Recently, I served as a faculty co-presenter at an ACHE fall cluster in Austin, TX. The mnemonic that resonated with the healthcare executives who participated in Practical Strategies for Engaging Physicians was CRITTERS, to enhance clinical integration: Communication: inviting physicians to provide input before any major decisions are made Representation: making sure that clinical champions, who have earned [...]
Collaborative Core Values
I love working at places that live their values. I spoke at the annual physician retreat at St. Vincent Hospital, Indiana, where as a member of Ascension Health, their core values call them to: Service of the poor: generosity of spirit for persons most in need Integrity: inspiring trust through personal leadership Wisdom: integrating excellence and stewardship [...]
Engage, Collaborate, and Succeed
I had a wonderful experience last Friday, facilitating a medical executive committee retreat on ways to promote physician engagement at a hospital that has become part of a healthcare system. As I wrote in Collaborative Engagement, engaged workers strongly agree with the following statements: This organization really inspires the very best in me I am willing to put [...]
Tags: improving physician-hospital relationships, Physician Engagement
Collaborative Transformation
Yesterday, I had the honor of speaking at the SEAK Conference on Non-Clinical Careers for Physicians on dealing with disruptive change. Disruptive change, as described by Prof. Christensen*, refers to an innovation that applies a different set of values, displaces an established technology, and creates new markets and value networks. Examples include the computer and telecom [...]
Tags: Clayton Christensen, disruptive change, transformation
MEC-MAP differences: Possible Uses for the Med Exec Committee and a Medical Advisory Panel
I apologize for the length of time that has elapsed between posts. While I was on the road for 16 consecutive days, I was preparing for the book launch of Getting It Done: Experienced Healthcare Leaders Reveal Field-Tested Strategies to Improve Clinical and Financial Performance, a compilation of 16 heros’ journeys, in which practitioners busted [...]
Tags: collaboration in healthcare, improving physician-hospital relationships, Kenneth H. Cohn MD, Medical Advisory Panel, Medical Executive Committee, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations
Collaborative Assistance: How to Help Independent and Employed Physicians at the Same Time
One of the most common questions I receive from healthcare leaders involves overcoming the dilemma of how to help independent and employed physicians without favoring one group at the expense of the other. To see the video, please click here. Use a task force of employed and independent physician champions to suggest ways that the hospital can streamline [...]
Tags: collaboration in healthcare, employed physicians, improving physician-hospital relationships, independent physicians, Kenneth H. Cohn MD, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations, physician-physician collaboration, Pluralistic medical staff
Collaborative Accountable Care: New Book Review
As a new book author, I empathize with anyone writing about healthcare in a time of such dynamic change. Before I review Accountable Care Organizations: Your Guide to Strategy, Design, and Implementation, I need to make a disclosure. I know Marc Bard from a previous century when I was a surgical resident and he was [...]
Tags: Accountable Care Organizations, ACOs, collaboration in healthcare, improving physician-hospital relationships, Kenneth H. Cohn MD, Marc Bard, Mike Nugent, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations
Collaborative Uncertainty
Last weekend, I had an early taste of spring, as I facilitated a medical staff retreat with hospital leaders and Board members. We discussed: – physician leaders who have improved quality, safety, and service – building a culture of collaboration from the ground up – career-saving strategies to prevent frustration and burnout. We also discussed how we could [...]
Tags: collaboration in healthcare, healthcare reform, improving physician-hospital relationships, Kenneth H. Cohn MD, moving forward despite uncertainty, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations
Collaborative Strategic Planning
Last week, I had the pleasure of teaching a case discussion at the Harvard School of Public Health, entitled (A) Physician-Led Planning: The CEO’s Dilemma and (B) The Physicians’ Response. Of the approximately 60 Masters in Public Health students, about 2/3 were physicians learning additional skills, such as systems thinking, that bode well for the [...]
Tags: collaboration in healthcare, collaborative strategic planning, improving physician-hospital relationships, Kenneth H. Cohn MD, physician administrator communication, Physician Engagement, physician-administration relations, physician-hospital communication, physician-hospital relations
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