Archive | Physician Engagement

Collaborative Constancy

I decided to write about collaborative constancy after reading that CEO changes are occurring more rapidly at hospitals across the country. A study conducted by the American College of Healthcare Executives found the average tenure for a hospital CEO is 5.6 years, while the turnover rate for the position averaged 17% in 2012 and 16% […]

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Medical Unsustainability

I talked with a management team recently about the marital counseling that they asked me to do last year to keep their surgeons from fragmenting as the hospital negotiated insurance contracts.  In retrospect, problems began years before, when the hospital employed group members under a contract that measured and rewarded only individual productivity, to which I obtained […]

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Do Doctors Attend Seminars on How to Communicate with Administrators?

Last Friday, I felt that I had the best job in the world, attending and presenting at the Leadership Summit of the Wisconsin Hospital Association.  First, we heard from Gayle Capozzalo, ACHE Chair and EVP for Strategy and System Development at Yale New Haven Health System about Successfully Leading Change.  She felt that we will […]

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Collaborative Engagement: What I Learned Today in an Unexpected Setting

Today’s post is a tribute to Dot, who waits tables at Spencer’s Bakery & Cafe in Dover-Foxcroft, Maine, where I am covering surgery this weekend.  It was homecoming day at Foxcroft Academy, and I watched over 20 people come into the restaurant from 12:30-1 pm.  I was impressed that, despite being by herself, Dot remained smiling and […]

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Changing Behavior: A Review of Dr. Georgianna Donadio’s Book

I wholeheatedly recommend reading Changing Behavior: Immediately Transform Your Relationships with Easy-to-Learn, Proven Communication Skills, which at the time of this review had over sixty five-star reviews. Lest readers think that this book will allow them to modify disgruntled doctors’ behavior, the premise of Changing Behavior is that when we change our own behavior, we invite […]

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The People Doctors Listen to

I recently had the honor to keynote the annual New England Medical Group Management Association (MGMA) meeting. My topic was “Changing the Landscape via Authentic Physician Engagement.”  Four of the ten steps I covered to engage physicians to improve care include:   1) Encourage practicing physicians to articulate future clinical priorities 2) Include doctors who […]

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