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Physician Engagement

Collaborative Quality

Last week, I had the privilege of facilitating the Health Care Roundtable for Chief Quality Officers, where I also presented on engaging physicians to improve quality and safety outcomes. The passion and dedication of the members of this group impressed me.  Despite being firmly in the middle of resistant practitioners and rapidly changing federal, state, [...]

The Blessings of Healthcare Collaboration

Ten days ago, I had the pleasure of facilitating my ACHE seminar Practical Strategies for Engaging Physicians.  What made it so enjoyable was the mixture of senior- and mid-career healthcare leaders who shared their experience with my two faculty co-presenters, Dr. Robert Schott, a cardiologist/ physician executive, and Mr. Peter Pavarini, a lawyer and thought [...]

Redefining Physician Engagement

I believe that there are no coincidences in life.  So, the night before the retreat, when the outgoing Medical Staff President served me a beer, I found a two-word summary for my one-page biographical sketch, loose cannon. We began with physicians, an administrator, and  Board Chair discussing what the journey of engagement meant to them. [...]

Loving Austin

Recently, I served as a faculty co-presenter at an ACHE fall cluster in Austin, TX.  The mnemonic that resonated with the healthcare executives who participated in Practical Strategies for Engaging Physicians was CRITTERS, to enhance clinical integration: Communication: inviting physicians to provide input before any major decisions are made Representation: making sure that clinical champions, who have earned [...]

Collaborative Core Values

I love working at places that live their values.  I spoke at the annual physician retreat at St. Vincent Hospital, Indiana, where as a member of Ascension Health, their core values call them to: Service of the poor: generosity of spirit for persons most in need Integrity: inspiring trust through personal leadership Wisdom: integrating excellence and stewardship [...]

Engage, Collaborate, and Succeed

I had a wonderful experience last Friday, facilitating a medical executive committee retreat on ways to promote physician engagement at a hospital that has become part of a healthcare system. As I wrote in Collaborative Engagement, engaged workers strongly agree with the following statements: This organization really inspires the very best in me I am willing to put [...]

Collaborative Transformation

Yesterday, I had the honor of speaking at the SEAK Conference on Non-Clinical Careers for Physicians on dealing with disruptive change.  Disruptive change, as described by Prof. Christensen*, refers to an innovation that applies a different set of values, displaces an established technology, and creates new markets and value networks.  Examples include the computer and telecom [...]

MEC-MAP differences: Possible Uses for the Med Exec Committee and a Medical Advisory Panel

I apologize for the length of time that has elapsed between posts.  While I was on the road for 16 consecutive days, I was preparing for the book launch of Getting It Done: Experienced Healthcare Leaders Reveal Field-Tested Strategies to Improve Clinical and Financial Performance, a compilation of 16 heros’ journeys, in which practitioners busted [...]

Collaborative Assistance: How to Help Independent and Employed Physicians at the Same Time

One of the most common questions I receive from healthcare leaders involves overcoming the dilemma of how to help independent and employed physicians without favoring one group at the expense of the other.  To see the video, please click here. Use a task force of employed and independent physician champions to suggest ways that the hospital can streamline [...]

Collaborative Accountable Care: New Book Review

As a new book author, I empathize with anyone writing about healthcare in a time of such dynamic change.  Before I review Accountable Care Organizations: Your Guide to Strategy, Design, and Implementation, I need to make a disclosure.  I know Marc Bard from a previous century when I was a surgical resident and he was [...]

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