Learning
Collaborative Leadership Development
I was surprised to learn in Growing Leaders in Healthcare by Brett D. Lee and James W. Herring the extent to which we under-invest in healthcare leadership. The average Fortune 1000 company spends on average 2.5% of its annual budget on employee education and training (p.41). Eighty-five percent of Fortune 500 companies sponsor formalized internal leadership development [...]
Tags: Brett Lee, collaboration in healthcare, General Electric, Growing leaders in healthcare, healthcare leadership development, improving physician-hospital relations, Jack Welch, physician administrator communication, physician-hospital communication, physician-hospital relations
Collaborative Ethics
Last week, I tried something that I had never done before. On the first day of teaching my seminar, Practical Strategies for Engaging Physicians, after discussing ”Understanding Physician-Hospital Differences,” I asked this group of healthcare administrators, “Would you be willing to discuss the ethical issues involved in physician-hospital relations?” When they agreed, I asked , first in small groups, [...]
Tags: collaboration in healthcare, improving physician-hospital relations, Medical ethics, physician administrator communication, physician-hospital communication, physician-hospital relations
Collaborative Messaging
Why would a general surgeon review a book called POP? The author, Sam Horn, is a cherished mentor who led the Non-fiction Writing course at the Maui Writer’s Retreat, where I began to write Collaborate for Success! Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives. Now that I have disclosed my relationship, let me [...]
Tags: collaboration in healthcare, improving physician-hospital relations, physician administrator communication, physician-hospital communication, physician-hospital relations, Sam Horn
Collaborative Home
During a recent radio interview on The Bev Smith Show, two listeners called in with similar complaints: “I felt like a statistic when I called my doctor’s office to ask a question about a prescription he wanted me to take. I was put on hold twice, and then he told me that he didn’t have time to [...]
Tags: collaboration in healthcare, improving physician-hospital relations, Joseph Scherger, NCQA, Patient-Centered Medical Home, physician administrator communication, physician-hospital communication, physician-hospital relations
Collaborative Handoffs
Readers wanting to stay on top of new developments and improve patient care will enjoy reading Patient Handoffs: Effectively Managing Care Transitions (Frontiers of Health Services Management 25(3). Chicago: Health Administration Press). I learned that 17.6% of Medicare hospital admissions are readmissions, that acccount for $15 billion in annual expenditures. Furthermore, 80% of these readmissions [...]
Tags: collaboration in healthcare, improving physician-hospital relations, physician administrator communication, physician-hospital communication, physician-hospital relations
Collaborative Systems
A friend who is a retired COO of a Western hospital sent me the following e-mail after reading my column, A Practicing Surgeon Dissects Issues in Physician-Hospital Relations: You are to blame for getting me to think as a hospital administrator once again- since I have really been enjoying semi-retirement! You mention the implications of the relationship that occurs [...]
Tags: collaboration in healthcare, healthcare systems, hospital systems, improving physician-hospital relations, physician administrator communication, physician-hospital communication, physician-hospital relations
Collaborative Business
I’m sorry for being late with this post. I was on vacation in California with my wife and 82 year-old mother, whom we try to get out of the cold, snowy Buffalo weather one week each winter. The 5-hour plane ride gave me time to read Why Healthcare Matters: How Business Leaders Can Drive Transformational Change [...]
Tags: collaboration in healthcare, Frank Hone, improving physician-hospital relations, physician administrator communication, physician-hospital communication, physician-hospital relations, transformational healthcare change
Collaborative Compact
Tags: collaboration in healthcare, improving physician-hospital relations, physician administrator communication, Physician compact, physician-hospital communication, physician-hospital relations, Wheaton Franciscan Medical Group
Collaborative Budgeting
Who would have guessed that a surgeon would blog on budgeting? My interest began when a fellow surgeon, the current Chief Operating Officer of a Midwest hospital, wrote that budgeting can make collaboration more of a nicety than a necessity (Lambert M. 2004. “Improvement and Innovation in Hospital Operations: A Key to Organizational Health.” Frontiers of Health [...]
Tags: academic medical centers, collaboration in healthcare, Howard Tepper, improving physician-hospital relations, Mission-based budgeting, Paul Wallach, physician-hospital communication, physician-hospital relations, Touro University College of Medicine
Collaborative Gender Issues
I felt like I was at sea and hit by a 33-degree wave, as I listened to a group of women classmates group say, “Women are socialized to value relationships,” during the first day in Organizational Behavior in my MBA program. It was as though all my past sins came back to haunt me. I never heard any of their [...]
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