Learning

Collaborative Attraction

Why am I blogging on vacation?  Because it doesn’t get better than this.  Sure, getting there was challenging: 7 hours in the air from Boston, followed by an hour in a rickety shuttle, but then I felt like I entered paradise when desert met ocean in Cabo, Mexico, on the Baja Peninsula looking east to the Sea of [...]

Collaborative Social Media: Review of Social Media in Healthcare

I confess to feeling ambivalent about social media.  On the negative side, comes the whine, “You mean that I have to learn that too?” I picture myself scrolling down the trackbar of my Crackberry like the mouse in the social science experiment that stimulates its pleasure center so often that it looses touch with the world, stops eating [...]

Collaborative Moderation

I salute Ron Yee, CMO at United Health Centers of the San Joaquin Valley, who introduced me when I presented at the annual meeting of The National Association of Community Health Centers (NACHC) on Field-Tested Strategies in Physician Recruitment, Contracting, and Retention.  Community health centers provide care to approximately 20,000,000 patients, which is expected to double [...]

Collaborative Exit

Greetings from Prague, where the choral group in which my wife sings made its international debut.  Our activities included a tour of the Hradcany Royal Palace, which was a painless way of relearning European history. I use the word “relearning” because I can remember the page from freshman year high school describing the defenestration of Prague [...]

Collaborative Naivete: Post 83

I have a stack of books awaiting review.  It remains my goal for 2010 to make more time to read and review new works as a value-added service to loyal readers. Something called out to me about Confident Voices: The Nurses’ Guide to Improving Communication and Creating Positive Workplaces, written by Beth Boynton and edited [...]

Collaborative Learning: Post 80

In Candid Reflections on Bad Behavior, I reflected on the recently published ACPE Doctor-Nurse Behavior Study, in which 2,124 physicians and 696 nurses participated.  Nearly 85% of respondents experienced degrading comments, 73% yelling, 49% cursing, and 38% refusing to work together. Those of you who have been with me know that I am on a [...]

Collaborative Future: Post 77

I had the pleasure last weekend of attending The Future of Medicine: An Expert Diagnosis, at my alma mater, the University of Rochester.  Here I am introducing Dr. Mark Taubman, the Acting CEO of the University of Rochester Medical Center. Other Panelists included: Paul Keckley, Executive Director, Deloitte Center for Health Solutions, Daniel Sisto, President, [...]

Collaborative Wishes: Post 75

In residency, I learned that it is a sign of strength to admit ignorance and ask for help.  While  writing my latest column  for the Journal of Healthcare Management on Innovation in the Face of Recession, I realized that  little has been written recently on that subject in healthcare.  So, I asked respected thought leaders what they were doing [...]

Collaborative Sensemaking: Post 74

I spent a small part of my recent vacation meeting with thought leaders in New England to discuss trends and implications for the coming year.  One of my most pleasurable meetings took place at a winery and restaurant in the Nashoba Valley, where I talked with Dr. Kate Goonan about her new book, Journey to Excellence: How [...]

Collaborative Uncertainty: Post 73

I just read a summary of Ram Charan’s new book, Leadership in the Era of Economic Uncertainty, a provocative strategy for dealing with recession and emerging stronger.  The author recommends that executives act quickly and decisively to prepare for the worst-case scenario, with the optimism that if they encounter a situation that is not as bad [...]