Learning
Collaborative Anticipation
Next month, I expect to be home only three full days. I quip that this is a marital protection strategy, now in its 28th year and give kudos to my family for supporting my passion to reach out to disgruntled doctors and hospital leaders, listen to their issues, and help them solve their problems through improved [...]
Tags: collaborative anticipation, Dr. Gary Yates, Sentara
Collaborative Ecosystems
I apologize for going nearly six weeks without writing a blog post here and have no idea where the time went. Like a proud papa, I announce the birth of a new website, The Association for Healthcare Collaboration, which I have dedicated to putting experts from a wide variety of fields under one URL, covering leadership, financial [...]
Tags: collaboration in healthcare, Ecosystems, Health Information Technology, Ron Adner
Collaborative Governance
At a combined retreat that I facilitated last month, a Board chair commented on the challenge of collaborative governance and lamented her steep learning curve: “It took me two years just to learn the vocabulary.” For people who do not have healthcare backgrounds, imagine the challenges of being responsible for hospital strategy in these rapidly changing times, [...]
Tags: Board Governance, David Houle, Jonathan Fleece, The New Health Age
Unconscious Competence: Viviendo la vida locums
I apologize for the delay in posting. Although I looked forward to taking a holiday vacation, I have come to the aid of a surgical colleague at a critical access hospital in New England who had no backup. I enjoy being of service and being thought of as a solution rather than the problem. Last [...]
Tags: locum tenens surgery coverage, unconscious competence
International Healthcare Collaboration: Stockholm Memories
Greetings from Stockholm, where I returned to visit people with whom I collaborated during residency and to promote international healthcare collaboration. As I wrote in a previous post, despite working in a country that has a socialized medical system, practitioners in Sweden enjoy local autonomy in clinical decision-making. The government assigns a budget for healthcare [...]
What I learned at the Community Hospital 100 Conference
I had a wonderful time delivering the closing keynote, “Moving from Me to We: A Practicing Surgeon’s Journey to Collaboration,” at the Community Hospital 100 Conference, October 23-25, 2011. For those who would like to learn more about the highlights of this conference by watching a four-minute video, please click here. Leading the Health of [...]
Tags: Clay Christensen, Community Hospital 100 Conference, disruptive innovation, the future of independent hospitals
Collaborative Blessing
When nurses tell me to do something, I try to follow their advice. So, when I was seeing patients in the ED yesterday, and nurses said to me, “You’ve got to check out the covered bridge,” I paid a visit on a beautiful, 75o sunny day. Originally built in 1830, it is a national historic [...]
Displaying Collaborative Cultural Sensitivity
Last week, I spent a wonderful two days with over 25 healthcare executives in New York, teaching my ACHE seminar, Practical Strategies for Engaging Physicians. Day one, we discussed differences between physicians and hospital leaders, implications of healthcare reform, and advanced strategies, tactics, and tools to engage physicians. But, the discussion on day two taught [...]
Tags: avoiding hot-button words, displaying cultural sensitivity to healthcare professionals, engaging physicians, physician-hospital collaboration
Transforming Clinical Integration
Last month, I presented at the Governance Institute on Engaging Physicians: Moving from Me to We. For more information on how to help independent and employed physicians at the same time, please see my blog post. It has taken me longer than usual to summarize the proceedings of this conference because of considerable activity to prepare for [...]
Tags: collaboration in healthcare, Governance Institute, improving physician-hospital relationships, Kenneth H. Cohn MD, Lee Sacks, physician administrator communication, physician-administration relations, physician-hospital communication, physician-hospital relations, Stephen Klasko
Collaborative DNA
“I suggest that we fire the Medical Executive Committee President to send a strong message after their vote of ‘no confidence’ in our CEO,” said one of the Board members. “You have to cut off the head of the snake,” said another Board member “What if the snake turns out to be a salamander or [...]
Tags: Amphibian DNA, crisis communication, cut off the head of the snake



