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Client Comments

Ken Cohn led a consulting project that made collaboration between the medical staff and administration possible. Leaders from each department in the hospital presented to the Medical Advisory Panel which was composed of a broad representation from the medical staff. The result of this structured dialogue was four major clinical initiatives of importance to the majority of the medical staff, which were endorsed by the administration and approved by the board of directors.

Robert Schott, M.D.
Co-chair of the Medical Advisory Panel and Chairman of Cardiology
Sutter Medical Center Sacramento

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Strategic Partner: Susan Douglass

Susan Douglass

Susan Douglass

Dr. Cohn has partnered with Susan Douglass to offer comprehensive services for organizations seeking to improve physician-hospital relations by aligning total Human Resources practices, such as compensation and performance improvement, with business results.

Ms. Douglass has more than 20 years experience developing and retaining high-performance, motivated work forces focused on achieving business results for leading healthcare organizations. Prior to establishing Susan Douglass & Associates, she spent over 15 years as a senior executive at Towers Perrin and Ernst & Young.

Her recent white paper, “Becoming The Physician’s Organization of Choice,” presents field-tested strategies.

Ms. Douglass’ expertise includes:

Susan is a member of the American College of Healthcare Executives (ACHE) and a founder of the HR Leading Practice Awards with the American Society for Healthcare Human Resource Administration (ASHHRA) of the American Hospital Association. She is a frequent speaker on human resource issues for healthcare executives and physicians and an advisor on work-life balance and women’s career issues.

To learn more about Ms. Douglass’s services, please download a complimentary copy of “Becoming The Physician’s Organization of Choice”. To schedule a complimentary 20-minute consultation with her regarding your organizational needs, please click here.