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Ken’s understanding of the problems facing hospitals and physicians in these challenging times is outstanding. He continually offers succinct, timely advice and brilliant insight, which allowed me to chair a Medical Advisory Panel in an effective and efficient manner. I recommend hiring him because he has done an outstanding job for us on this crucial project.

Michael Ivy, M.D.
Chief of the Surgical ICU
Bridgeport Hospital

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Don’t Let Process Issues Bite You: Lead with a Checklist

I never imagined suboptimal healthcare collaboration would happen to me. Twenty-four hours before a group presentation, we were arguing over the format of our presentation rather than putting the final touches on it. We had spent so much time gathering data that we never talked about our expectations for how we would work together.

In medicine, good judgment comes from bad experiences. From then on, I resolved to discuss process issues up front and teach physician colleagues to do the same. Read more »