Books

Better Communication for Better Care: Mastering Physician-Administrator Collaboration

79 ways to improve physician-hospital collaboration at your institution.

Better Communication For Better Care: Mastering Physician-Administrator Collaboration provides fresh tools and ideas for overcoming the training, outlook, and culture issues that have plagued physician-administrator relationships. Conflict is inevitable in rapidly changing environments. This book will help you rise above frustrations by using open and productive communication. It presents practical strategies for making dialogue a high priority and working closely together toward a common purpose. It serves as a guide for improving or strengthening physician-administrator relationships, even when only one side of the equation is motivated seek solutions.

“This book is a refreshingly salient overview of the key issues that can divide physicians and executives. It is extremely respectful of the cultures and backgrounds of both the administrative and clinical sides of the house, and it points out the common ground that will allow both groups to form alliances. Dr. Cohn offers succinct case illustrations that highlight key points and drive home the most important take-home messages. Most importantly, he offers real strategies to achieving the goal of collaboration. It is a tightly written and outstanding book for anyone who would benefit from a unified framework.” —Eric Manheimer, M.D., medical director, Bellevue Hospital, New York, NY

Order Better Communication For Better Care: Mastering Physician-Administrator Collaboration from Amazon.com.

New Self Study Course

Tools and Techniques for Physician Engagement

Order the self-study course Tools and Techniques for Physician Engagement through ache.org and earn six ACHE Category 1 credit hours by taking the associated self study course. These credits can be applied toward advancement or recertification.

This practical course provides strategies for overcoming differences and working interdependently with your physicians to improve financial and clinical outcomes.

In this course, you will learn how to:

• Optimize the physician orientation process
• Engage physicians in hospital operations and marketing
• Improve the practice environment at your organization
• Monitor and intervene to prevent physician burnout
• Improve care with healthy competition among physicians

Better Communication For Better Care: Mastering Physician-Administrator Collaboration is required for completion of the self-study course.

Collaborate for Success!

Fostering collaboration in healthcare organizations that give us hope and help us reconnect with the reason we went into healthcare in the first place.

Although doctors, nurses, and administrators differ widely in their training and outlook, they share the same patients and the goal of providing safe and effective care. Collaborate for Success! Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives provides novel strategies for fostering collaboration among these diverse professionals. Each approach is illustrated by a case example and supported with practical tips for implementation. These strategies will help healthcare teams leverage their unique talents, improve patient care, and reconnect with the ideals that attracted them to a career in healthcare. This book describes how to:

• Use constructive conflict to open the lines of communication
• Maintain the loyalty of outpatient physicians
• Optimize the contributions of hospitalists
• Use crew resource management techniques 
• Encourage physicians to reach consensus on clinical priorities
• Use clinical teams to reduce malpractice risk and improve outcomes
• Adopt disease-based approaches to patient care
• Use blogs to create virtual communities among professionals
• Apply techniques from the Toyota Production System to empower frontline staff

This timely book contains vital knowledge to enhance the multidisciplinary approach necessary to solve the problems we face.  Dr. Thomas C. Royer, President and CEO, Christus Health

Order Collaborate for Success! Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives from Amazon.com.

Breaking Down Barriers: Collaborating with Clinical Staff – Self Study Course

Order the self-study course Breaking Down Barriers: Collaborating with Clinical Staff through ache.org and earn six ACHE Category 1 credit hours by taking the associated self study course. These credits can be applied toward advancement or recertification.

This course will help you move past the differences that can stand in the way of teamwork. Use the strategies in this course to improve collaboration between physicians, nurses, and administrators.

Learn how to:

• Encourage physician participation in setting clinical priorities
• Use constructive conflict to open the lines of communication
• Maintain the loyalty of outpatient physicians
• Optimize the contributions of hospitalists

Collaborate for Success! Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives is required for completion of the self-study course.

The Business of Healthcare

A three-volume set consisting of practice management strategies, leading organizations, and implementing system changes in healthcare.

Description: The rapid pace of change in the healthcare industry is creating turbulence for just about everyone. For consumers, affordable access to quality healthcare is an issue of primary importance. For employers, health benefits have grown to be an alarmingly large component of their compensation packages. For physicians and other healthcare providers, practice management has become increasingly demanding. Complexity is the rule, thanks to government regulations and insurer requirements, the expansion of technology in everything from diagnosis to records, and the desire of policymakers and others to have a say in how healthcare is delivered and to whom. The Business of Healthcare provides Rx to these and other challenges in three volumes: Volume 1: Practice Management Volume 2: Leading Healthcare Organizations Volume 3: Improving Systems of Care Each volume features commentary and insights from leaders in the healthcare industry, including physicians, attorneys, administrators, educators, and business consultants. The result: a landmark set filled with provocative analysis and practical recommendations destined to improve the delivery of healthcare.

Endorsement From Leonard H. Friedman, Ph.D., MPH Professor and Coordinator Department of Public Health, Oregon State University: Now, more than ever, this three volume set is necessary and important. The format and breadth of content is impressive; rather than a prescriptive set of how-tos, I come away with an expanded vision of “want to” and “able to”.

Order the The Business of Healthcare from Greenwood Publications, Inc.

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