Collaborative Creativity

I entitled this post Collaborative Creativity at the inspiration of  my ACHE seminar co-presenter, Peter Pavarini, who asked, “What are your sources of creative ideas,” to 31 healthcare leaders who participated last week.   Their responses included: Rounding on patient floors, asking questions such as, “Do you have what you need to do your job well, What […]

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Collaborative Peer Review

I entitled this post collaborative peer review because peer review brings out strong feelings. It’s like taking strong medicine.  We dislike being asked to do peer-review reports and certainly don’t like being the subject of a peer-review report, but recognize that peer review is here to stay.  Receiving a report on one of our patients […]

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Collaborative Speculation

Happy new year.  I entitled this post Collaborative Speculation because a post by Javon R. Bea, President and CEO, Mercy  Health System, led me to wonder about the reasons for his success.  In Keys to Success as an ACO: Model Physician Relations Maintaining Entrepreneurial Incentive and Self-Direction, he defied the compensation pundits who promote triggers […]

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Collaborative Conflict

I decided to title this post Collaborative Conflict because I want to explore the apparent contradiction between collaboration and conflict.  Conflict makes many healthcare professionals uneasy because it: robs us of time and energy brings to mind difficult personalities with whom we have to cope makes us feel bullied threatens to unmask us as pretenders […]

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Collaborative Story-Telling

I entitled this post “Collaborative Story-Telling” because stories humanize abstract concepts like “improving healthcare outcomes” and help us achieve shared vision. To watch a video on this post, please click here. Two Examples of Collaborative Story-Telling in Healthcare Chaplain Asuncio reinforced the concept of a patient-centered service culture when he answered an Emergency Room page […]

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Collaborative Constancy

I decided to write about collaborative constancy after reading that CEO changes are occurring more rapidly at hospitals across the country. A study conducted by the American College of Healthcare Executives found the average tenure for a hospital CEO is 5.6 years, while the turnover rate for the position averaged 17% in 2012 and 16% […]

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A 12-Step Guide for Aspiring Healthcare Executives

During our monthly audio conference, Dr. Deborah Shlian spoke on women in medicine and management. summarizing two stories from her recently updated book, Lessons Learned: Stories from Women in Medical Management.  Based on twenty-four success stories, she offered a 12-step guide for aspiring healthcare executives: Passion: from knowing what anchors them and brings them satisfaction and […]

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Why I Love What I Do

  The Medical Staff President of a community hospital in New England told me, “For our Annual Medical Staff Meeting, we want you to speak on the impact of physician behavior on quality and safety. Spouses will be there. Please keep it light and entertaining.” My mission was clear: convey that patient safety was intertwined […]

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